| 4:00 pm - 7:00 pm | Registration |
| 7:30 am - 2:00 pm | Registration |
| 4:00 pm - 7:00 pm | Registration |
| 9:00 am - 5:30 pm | Registration |
| 9:00 am - 5:30 pm | Expo Hall Open |
| 12:00 pm - 1:00 pm | Light lunch |
| General Sessions | 1:00 pm - 5:00 pm |
| 1:00 pm - 2:45 pm | Let’s Get Connected! Join ExactTarget leaders Scott Dorsey and Scott McCorkle for a first-hand look inside our business and the tools we’re developing to help you deliver relationships and results – including the unveiling of a brand new client resource portal. Then dive into the SUBSCRIBERS RULE! movement that’s sweeping the nation. SUBSCRIBERS RULE! is more than our battle cry for a new approach to one-to-one marketing — it’s the powerful engine driving ExactTarget’s product roadmap. Learn how we’re advancing technology to help you deliver subscriber-centric communications across mediums including email, SMS, Voice, Landing Pages, and a few others that may surprise you. Then hear from real people who use these tools to solve real business challenges…and achieve real results. Speakers: Scott Dorsey CEO, ExactTarget and Scott McCorkle VP Technology, ExactTarget |
| 2:45 pm - 3:15 pm | Break |
| 3:15 pm - 4:15 pm | Better Technology. Better Service. Papa John's. In May 2008, Papa John’s surpassed $1 billion in online sales through its popular online ordering site, papajohns.com. Learn how Papa John’s uses innovative online ordering technology—including email and SMS—to drive sales by serving customers better. Speaker: Nigel Travis CEO, Papa John's |
| 4:15 pm - 5:15 pm | Conversational Marketing How to Engage Marketing Weary Consumers with the Power of Community, Dialogue and Partnership. Speaker: Joseph Jaffe Founder and President, CRAYON |
| 5:15 pm - 5:30 pm | Connections '08 Welcome Reception Preview Get all the details about our exciting evening at Lucas Oil Stadium – a conference celebration you simply won’t want to miss. After the logistics are taken care of, you’ll receive a quick glimpse into what’s ahead on Wednesday. Speaker: Joel Book Director eMarketing Education, ExactTarget |
| 7:30 pm - 8:30 pm | Connections '08 Welcome Reception & Keynote Presentation Lucas Oil Stadium Speaker: Tony Dungy Head Coach, Indianapolis Colts |
| 7:30 am - 6:00 pm | Registration |
| 7:30 am - 6:00 pm | Expo Hall Open |
| 7:30 am - 8:30 am | Breakfast |
| Breakout Sessions | Strategy Track: Planning It read more about the strategy track Are you in the early stages of planning your 1-to-1 digital marketing program? Looking for some tried and true best practices to start your program off with a bang? Then you’ll benefit from the sessions in our Strategy Track. Learn how to build a strong foundation for a successful 1-to-1 marketing strategy here. Location: Grand Ballroom II & III, Westin Execution Track: Doing It read more about the execution track Your 1-to-1 digital marketing program is up and running. But you’ve still got some questions. Is your email design engaging? Is your testing strategy effective? Find out how to optimize your 1-to-1 marketing program with our Execution Track sessions. Location: Room 201-204, Convention Center Developer Track: Coding It read more about the developer track Techies unite! The Developer Track is designed for all ExactTarget API users. Dig deeply into productized integrations, AMPScript, SOAP, embedded solutions, and all other things API-related in these sessions. Location: Room 208-209, Convention Center Solutions Track: What's Possible? read more about the solutions track If you’re looking for innovation and big ideas, look no further than our Solutions Track. Here is where you’ll find out how to incorporate web analytics, CRM data, triggered email, SMS, Voice (and much more) to power your 1-to-1 marketing initiatives. Location: Room 205-207, Convention Center |
| 8:30 am - 9:30 am | Strategy Track: One-to-One Marketing Strategy learn more One-to-One Marketing Strategy: Creating a Roadmap for Success Experienced email marketers share their thoughts on how to build the right foundation for a successful one-to-one marketing strategy.
Execution Track: Testing for Success learn more Testing for Success: Finding the Best Methodology to Improve Performance Employing A/B, multivariate, and Taguchi testing methodology can help optimize your email marketing efforts. Hear from the experts who have successfully implemented these strategies, and learn how to apply them to your own marketing campaigns.
Developer Track: ExactTarget Web Services learn more ExactTarget Web Services: Architecting Your Own Productized ExactTarget Integration Productized integrations can help you get the most from your CRM systems. Learn how to use ExactTarget Web Services to architect your own productized integration, and witness real-world examples from Rick Caldwell at PerfectWeddingGuide.com and ExactTarget’s productized integration to MSCRM.
Solutions Track: Online Re-Marketing: Solutions Showcase learn more Have you ever wondered how to reclaim conversions from abandoned shopping carts? During this session, you’ll explore how to use web analytics to power relevant and timely re-marketing emails and re-engage a stalled online interaction.
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| 9:45 am - 10:45 am | Strategy Track: Building Your Database learn more Building Your Database: Proven Techniques to Acquire and Engage Subscribers Engaged subscribers are the key to your digital marketing campaign success. In this session, you’ll hear industry experts discuss their proven techniques for acquiring and engaging new subscribers across emerging digital communication channels.
Execution Track: Email Design Best Practices learn more Effective Email Design: Tips and Tools for Optimized Email Design and Rendering Effective email design goes beyond pretty graphics. Discover the five distinct stages of email viewing and learn how to design for optimization—every step of the way.
Developer Track: Advanced Dynamic Messaging learn more General: Driving Dynamic Content with AMPScript, Functions, and Relational Data A deeper 1-to-1 customer relationship depends on relevant, personalized digital communications. Experience the power of AMPScript in email and Landing Pages with ExactTarget Product Manager, Tim Kauble. Becky Van Donslear from Aspen Marketing will showcase real world examples of how AMPScript and Relational Data help produce the world’s most dynamic emails.
Solutions Track: Enterprise and Franchise Email Marketing learn more Are you an enterprise client or franchisee looking to improve your digital marketing effectiveness? In this session, you’ll learn how companies are using ExactTarget’s Enterprise Edition to control email communications, increase sales, optimize marketing and investments, and strengthen relationships throughout franchise, dealer, and direct-selling networks.
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| 10:45 am - 11:15 am | Break |
| 11:15 am - 12:15 pm | Strategy Track: Email Marketing on a Global Scale learn more Email Marketing on a Global Scale: Creating and Implementing an International One-to-One Strategy Learn how to raise the global profile of your email marketing strategy with ExactTarget international sending tools. Panelists will discuss the ins, outs, and intricacies of international email marketing program design and management.
Execution Track: Is What You See What You Get? learn more Is What You See What You Get?: A Primer on Email and Mobile Design Rendering You’ve designed the perfect email. But what will your subscribers actually see? Attend this session and listen as panelists share their thoughts on how to optimize your email rendering in the age of image suppression, preview panes, and mobile devices. Learn how to remove the guesswork from your design with rendering and quality testing tools.
Developer Track: Using ExactTarget via our SOAP API learn more Using ExactTarget via our SOAP API: A Guide to Best Practices This session will teach you the ins and outs of ExactTarget’s SOAP API. From authentication to full integration, you’ll gain insight from this best practices primer. Join ExactTarget Product Manager, Dale McCrory s he provides use cases, code examples, and general guidance on how to best maximize use of our SOAP API.
Solutions Track: Lead Nurturing: Solutions Showcase learn more Are you tasked with increasing your leads and driving conversions within your organization? Then you’ll want to learn how to use email-enabled CRM and SFA systems to enhance your lead nurturing and increase your conversions.
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| 12:15 pm - 1:30 pm | Lunch |
| 1:30 pm - 2:30 pm | Strategy Track: Email Marketing for SMBs learn more Email Marketing for SMBs: How Small and Mid-Size Businesses Use Email to Increase Revenue and Retain Customers Your competition is real, but you’re dedicated to the big win. In this session, you’ll learn how other small and medium-sized businesses employ email marketing strategies to succeed in a competitive marketplace.
Execution Track: Effective Email Copywriting learn more Effective Email Copywriting: Creating Content that Cuts Through the Clutter Are you looking for the right words? Sometimes less is more when it comes to writing engaging email copy. Learn how to choose your words wisely—and strategically—in this engaging session.
Developer Track: Embedded Email Solutions learn more Embedded Email Solutions: Harnessing the Power of ExactTarget "Inside" Existing Software Have you ever considered the benefit of incorporating ExactTarget within your existing software applications? Attend this session and learn how customers use ExactTarget Embedded to offer industry-leading communication functionality within their own software applications. Meghan Malmastat from Matrix Manager and James Dinius from Helios will showcase their commercial software applications powered by the ExactTarget API.
Solutions Track: Event-Triggered Email: Solutions Showcase learn more Automating your email communications is a personalized, engaging, and timely solution. In this session, you’ll hear experienced panelists discuss how to automate event-triggered emails. From website registrations to product alerts, you’ll find out how effective automating your digital marketing campaigns can be.
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| 2:45 pm - 3:45 pm | Strategy Track: Social Media and Email learn more Social Media and Email: Kissin' Cousins or Sibling Rivalry? Social networks. What do they mean for your digital marketing plan? Attend this session and discover how you can use permission-based email in tandem with social networks to build a powerful community of influencers and advocates.
Execution Track: Why Subscribers Rule Your Deliverability learn more Why Subscribers Rule Your Deliverability: A Primer on Email Reputation Management Getting your email to the inbox is the first step of email marketing success. Discover how to optimize your sender reputation through permission-based strategies and technologies that improve your long-term deliverability.
Developer Track: ExactTarget API Vision and Roadmap learn more ExactTarget API Vision and Roadmap: Past, Present, and Future Interested in history? Learn the story behind our API, experience an overview of what we currently offer, and share our vision for the future. Join ExactTarget EVP, Scott McCorkle and ExactTarget Chief Architect, Michael Ciancio-Bunch as they summarize ExactTarget’s API history, highlight current functionality, and offer a sneak peek into our 2008 Winter Release features.
Solutions Track: Retail Email: Solutions Showcase learn more Are you a retail marketer in search of some new online marketing techniques? Discover how to use ExactTarget’s Live Content, including Live Offers, email advertising, “out-of-stock” notifications, and more to optimize your subscriber response.
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| 3:45 pm - 4:15 pm | Break |
| 4:15 pm - 5:15 pm | Strategy Track: Mobilize Your Marketing: Small Screen...Huge Opportunity learn more Platinum Sponsor: Omniture, Matt Langie, Sr. Director Product Marketing Execution Track: Platinum Sponsor learn more Platinum Sponsor: TBD Learn how to use web analytics to drive highly-targeted, closed-loop email marketing messages. Developer Track: Transactional Email learn more Transactional Email: Automating Event-Triggered Email ExactTarget’s Transactional Email Engine can help you eliminate time-consuming manual processes by automating your event-triggered emails. Join us as Dan McFadden from Cantaloupe.tv shares his use case, code examples, and advice for implementing triggered email sends into your software applications.
Solutions Track: Voice and SMS Marketing Solutions Showcase: Solutions Showcase learn more Learn how companies are accommodating the mobile, SMS, Voice, and MMS messaging preferences of their subscribers to increase engagement and response.
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| 5:15 pm - 6:00 pm | Break - Expo Area Open |
| 6:30 pm - 10:00 pm | ExactTarget Awards Dinner and Live Entertainment at Conseco Fieldhouse |
| 7:00 am - 8:00 am | Continental Breakfast |
| 8:00 am - 2:00 pm | Expo Hall Open |
| General Sessions | |
| 8:00 am - 9:00 am | The Triangle Offense of One-to-One Marketing “Serve.” “Honor.” “Deliver.” Learn how you can combine email, CRM, and web analytics to make a powerful “Triangle Offense of One-to-One Marketing” that leverages SUBSCRIBERS RULE! tenets to drive sales, build relationships, and keep customers connected to your brand. We’ll also share some secrets to success from companies that are doing it right. Speaker: Joel Book, Director, eMarketing Education and Jeffrey Rohrs, VP Marketing – ExactTarget |
| 9:00 am - 10:00 am | Subscribers Rule Reputation and Relevance! Optimizing one-to-one marketing by understanding consumer channels and preferences. It’s no surprise that most teens prefer SMS or Facebook when communicating with friends, but who knew that 8% of those over 65 use SMS and 4% subscribe to social networks? Yet, messaging preferences do not seem to map to marketing preferences. For example, 62% of teens prefer to receive promotions via email and only 1% prefers SMS. ExactTarget’s 2008 Channel Preference Survey is packed with similarly interesting facts that could revolutionize your marketing strategy. Combine that with research insight from Jupiter and Ball State’s Center for Media Design, and you’ve got an arsenal of compelling, new information to us in your multi-channel marketing strategy. Speakers: |
| 10:00–10:30am | Break |
| 10:30 am - 11:00 am | Email Marketing in a Web 2.0 World This panel of leading brand representatives and successful one-to-one marketing experts and practitioners discuss email marketing in a Web 2.0 world. Speakers: |
| 11:00 am - 12:00 pm | Entrepreneurship and the American Dream Christopher Gardner recounts the inspirational story of how a red Ferrari became the turning point of his career—and his life. In this heart-warming presentation, Gardner takes audiences from his days in the military to the day he decided he would pursue his career dream and become a stockbroker. His story is about overcoming obstacles, facing the daunting task of balancing life responsibilities, and ultimately succeeding. Speaker: Christopher Gardner Author, The Pursuit of Happyness |
| 12:00 pm - 12:30 pm | Closing Remarks Speaker: Scott Dorsey, CEO, ExactTarget |
| 12:30 pm - 1:30 pm | Lunch in Exposition Hall |