The mission of ExactTarget's customer support team is to provide sound technical advice and product expertise to each and every ExactTarget customer. Our dedicated staff of savvy business professionals is committed to resolving issues and questions in a timely manner. In other words, they keep our clients as satisfied and happy with our software as humanly possible.
The ExactTarget Customer Support Difference
Ultimately, software is as good as the people who support it. That's why we've built a team of the most friendly, experienced, and technically-savvy support representatives in the business. They're available by phone, email, online...even smoke signals have been known to work every once in a while.
And because email marketing never sleeps, our support staff is available around the clock. We also firmly believe that outstanding technical support should be available to every client every time they need it—without having to pay extra.