| Tuesday, October 13 |
| 7:30 - 9:00am |
Breakfast - Expo Hall |
| 9:00am - Noon |
Partner Summit |
| Noon - 1:00pm |
Lunch - Expo Hall |
| 1:00 - 2:30pm |
Keynote: Scott Dorsey, CEO, ExactTarget and Scott McCorkle, COO, ExactTarget Success By Design: Architecting Client Success Through Innovation
Success By Design. It's far more than our 2009 conference theme - it's the very foundation of our business and a mindset shared by over 450 ExactTarget employees who help our clients achieve success. Last year at Connections, Co-Founder and CEO Scott Dorsey and COO Scott McCorkle unveiled the Subscribers Rule! philosophy, 3sixty online client community, and top 10 product innovations.
Now, this energizing duo returns to share the latest ExactTarget success stories, including 34 consecutive quarters of growth, over 13,000 members on 3sixty, and details about the launch of ExactTarget Global. But that's only the beginning. They'll also discuss the importance of strategic design in our personal and professional lives, highlight 3sixty enhancements that help clients be more successful, discuss the product roadmap - and make an exciting announcement about the design of ExactTarget's own user interface.
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| 2:30 - 2:45pm |
Break |
| 2:45 - 3:45pm |
Keynote: Malcolm Gladwell - Designed for Success: Lessons from Outliers
"David" often defeats "Goliath"; but only when he changes the game. Both Goliath market leaders and David market start-ups can leverage the valuable strategic insights offered in Malcolm Gladwell's best-selling book, Outliers: The Story of Success. During his keynote presentation, Malcolm will talk candidly about why some people excel and others don't, and why some people succeed, living remarkably productive and impactful lives, while so many more never reach their full potential.
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| 3:45 - 4:00pm |
Platinum Sponsor |
| 4:00 - 5:00pm |
Keynote: Kelly Mooney - The O.P.E.N. Imperative
New behaviors - creating, sharing, influencing - forever blur the roles of producer and consumer, celebrity and average citizen, authority figure and long tail tastemaker. The magnitude of change is significant and a radical imperative emerges: open up or risk losing relevance with your customers. In this session, Kelly will discuss the strategic framework from her book, The Open Brand, through illustrations on how to embrace these changes and amplify the power of the digital channel through On-demand, Personal, Engaging, and Networked experiences. Are you O.P.E.N. to the possibilities?
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| 5:00 - 5:15pm |
Evening Preview - Tim Kopp, CMO, ExactTarget |
| 5:15 - 7:00pm |
Expo Hall Reception |
| 7:00 - 10:00pm |
Evening with the Arts - Indianapolis Museum of Art
Enjoy cocktails, heavy appetizers, and music while exploring the great art collections at the Indianapolis Museum of Art.
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| Wednesday, October 14 |
| 7:30 - 8:30am |
Breakfast - Expo Hall |
| Tracks |
Strategy |
Content |
Optimization |
Developer |
Partner |
| 8:30 - 9:30am |
Creating the Actionable One-to-One StrategyCreating the Actionable One-to-One Strategy If a great strategy falls in the forest, does anybody hear? Join us as we explore how to create powerful one-to-one strategies that not only survive implementation but thrive in the real world.
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Righting Your CopywritingRighting Your Copywriting Words matter! In this session, you'll learn copywriting tips & tricks to boost responses across email, text messages, and landing pages.
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(More) Subscribers Rule!(More) Subscribers Rule! Looking for ways to grow your subscriber base? Join our expert panel as they explore how you can maximize your touchpoints, loyal advocates, and social media to build a bigger, more responsive list.
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Advanced Dynamic Messaging and Smart CaptureAdvanced Dynamic Messaging and Smart Capture Learn how to leverage AMPscript, functions, and relational data to create highly-relevant emails and landing pages. Explore client examples and best practices for using AMPscript and Data Extensions to produce personalized, dynamic emails.
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Selling Business Results, Not Email MarketingSelling Business Results, Not Email Marketing The world's most sophisticated marketers are moving towards one-to-one marketing. In this session, learn valuable best practices on how to help your customers get started with one-to-one marketing. Plus, gain insight into how to move your customers from "batch and blast" emails to creating personalized, relevant messages using ExactTarget's one-to-one platform.
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| 9:45 - 10:45am |
A/B, MVT, You & MeA/B, MVT, You & Me We've all heard it before. Test, test, test! But what testing methodology is right for your needs? Explore several testing scenarios and get ready to put your one-to-one program on the path of constant improvement.
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Designed By SuccessDesigned By Success Our panel of Photoshop fanatics, illustrious illustrators & dynamic designers share the latest & greatest on the visual elements that are turning heads - and increasing conversions - with every email.
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Email + SMS: The Mobile OpportunityEmail + SMS: The Mobile Opportunity Now that we're a nation of cell phone addicts, what's a marketer to do? Well, if you can't beat them, join them! Learn how companies are leveraging SMS to grow their subscriber base, engaging consumers in places email doesn't reach, and simply making life GR8 4 ALL.
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Automating Event-Triggered Sends Using SOAP APIAutomating Event-Triggered Sends Using SOAP API Capture subscribers when they're most engaged - learn how to automate event-triggered emails using ExactTarget's transactional email engine and reoccuring programs, fully executed via our API.
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ExactTarget In ActionExactTarget In Action You might be a pro when it comes to email, but are you leveraging all the products offered by ExactTarget's one-to-one platform? Witness ExactTarget in Action and learn how Partners can leverage the ExactTarget's product offerings to help customers gain a holistic view when adding Email, SMS, Voice, and Landing Pages to their overall marketing mix.
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11:00am - Noon
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Global One-to-One Marketing TodayGlobal One-to-One Marketing Today It's a big world out there, and you have to reach customers and prospects across borders - if not oceans. In this session, our panels of international email experts shares their insights on going global.
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Stand & DeliverStand & Deliver Join our penelists as they explore the deepest, darkest recesses of AOL, Gmail, Hotmail, Outlook & YahooMail. If your messages aren't getting through, this is the session for you!
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Email + Social: Relationships Amplified Email + Social: Relationships Amplified As the social inbox takes shape, it has never been more apparent that the future of email and social media are intertwined. Join us as we explore ways that companies are successfully leveraging social media to achieve one-to-one marketing success.
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ExactTarget's API Vision and Roadmap - Past, Present, and FutureExactTarget's API Vision and Roadmap - Past, Present, and Future Join Scott McCorkle, COO, and Michael Ciancio-Bunch, VP Technology/Chief Architect, as they share ExactTarget's vision for growth as fueled by developers, along with ExactTarget's roadmap for the API, an overview of today's API, and a sneak peek into next year's new features.
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Consulting Partners and ServicesConsulting Partners and Services This session will provide insight into building an ExactTarget practice, establishing competency, and exploring complimentary service areas. You'll also hear the benefits and entitlements available to Resellers and Consulting Partners within the ExactTarget Partner Program.
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| Noon - 1:30pm |
Subscribers Rule! Awards Luncheon |
| 1:30 - 2:30pm |
The Royal LoyalsThe Royal Loyals One-to-one communications play a critical role in creating loyal customer relationships. Learn how leading one-to-one marketers are increasing their wallet share by taking their communications to the next level.
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Research Survey Says!Research Survey Says! Confused by all the marketing research out there? Never fear! This fearless panel will dive headfirst into the data and extract insights that will help you boost one-to-one marketing performance in the year to come!
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Email + Video: Take 2Email + Video: Take 2 Video that plays right in your email? YES! It's finally here! But when should you deploy it? And what are the cost/benefits? Learn everything you need to know & perhaps you too could become a YouTube superstar!
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Mobile Messaging via the APIMobile Messaging via the API - The Use of ExactTarget to Fulfill Multi-Channel Messages with SMS and Voice via the ExactTarget API Director of Product Marketing R.J. Talyor & Product Manager of SMS and Voice Ratul Shah will be running an enablement session to bring developers up to speed on how these technologies work and best practices for implementations of multi-channel campaigns. Real life examples and use cases will be presented to showcase the variety of SMS and Voice options that ExactTarget offers.
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ExactTarget Sales Team & You: 1+1=3ExactTarget Sales Team & You: 1+1=3 Learn how engaging the ExactTarget Sales Team can help you win new business and grow existing customer relationships. You'll leave this session with a better understanding of the alignment of goals between Partners and the Sales Team, and how collaborative sales engagements can help you drive better customer solutions and higher returns.
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| Industry Solutions Showcases |
| 2:45 - 4:00pm |
Media & Entertainment Solutions ShowcaseMedia & Entertainment Solutions Showcase How do you create a buzz in today's crowded media environment? When should you jump on board with the latest trend? Our panel of media and entertainment specialists will address these questions and more as they discuss the challenges of the ever-changing media and entertainment industries.
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CPG & Brand Solutions ShowcaseCPG & Brand Solutions Showcase Companies everywhere are in search of a communications platform that allows them to deliver a unique brand experience. Join our panel of experts as they explore real solutions to the challenges facing Consumer Package Goods organizations as well as strategies for incorporating email into an overall brand strategy.
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Enterprise & Franchise Solutions ShowcaseEnterprise & Franchise Solutions Showcase Building new customer relationships is critical to growing your business. But this can be a daunting task at times. Get fresh insights from our panel of Enterprise & Franchise experts as they explain how they use one-to-one marketing to enhance business relationships.
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Best Practices for Utilizing ExactTarget's SOAP APIsBest Practices for Utilizing ExactTarget's SOAP APIs Learn the ins and outs of ExactTarget's SOAP APIs from authentication to full integration. Dale McCrory, Product Manager of Integrations, will discuss use cases, code, and best practices for utilizing our SOAP APIs.
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Business Services Solutions ShowcaseBusiness Services Solutions Showcase In today's economy, maintaining good relationships with customers is more important than ever. Join our experts as they reveal how professionals in the accounting, legal, real estate, and other industries can better leverage email and other one-to-one tactics to drive revenues.
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| 4:15 - 5:30pm |
Retail & eCommerce Solutions ShowcaseRetail & eCommerce Solutions Showcase Consumers have high demands, and a one-size-fits-all strategy just doesn't cut it. Join our panel of experts as they provide innovative solutions for building strong customer relationships-and using the latest digital communications to boost your ROI.
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B2B Solutions ShowcaseB2B Solutions Showcase Engaging clients in meaningful relationships isn't always easy in today's competitive marketplace. Join our panel of B2B experts as they explore what makes one-to-one marketing a successful key to acquiring and retaining B2B customers today.
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Travel & Hospitality Solutions ShowcaseTravel & Hospitality Solutions Showcase Communication is essential for a smooth ride in the Travel & Hospitality industries. Learn from our panel of experts as they discuss how to more efficiently and effectively deliver itineraries, and information to Travel & Hospitality customers.
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Financial Services Solutions ShowcaseFinancial Services Solutions Showcase Go beyond the numbers and learn what to do - and more importantly, what not to do - when it comes to policies, eStatements, and personal accounts. Hear from tenured financial experts as they share tips for how to overcome a variety of common one-to-one marketing challenges in the Financial Services sector.
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Non-Profit & Association Solutions ShowcaseNon-Profit & Association Solutions Showcase Convincing the person on the other side of a computer screen that your organization deserves their support is no easy feat. Join our panel of experts as they share how they jumped the hurdles of the Non-Profit world by rethinking how they communicate.
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| 5:30 - 7:00pm |
Expo Hall Reception |
| 7:00 - 9:00pm |
The Second City (Improv Comedy) - Murat Centre
One of the most famous brands in live comedy that has spawned the comedic careers of greats such as Tina Fey, Mike Myers, Martin Short, Stephen Colbert, Bill Murray, and tens of others. Enjoy this improv act, taking place at the Murat Theatre.
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| 9:30 - 11:00pm |
They Might Be Giants - Murat Centre
This double Grammy-Award-winning alternative rock group will rock Indianapolis' Murat Theatre with its hits "Istanbul (Not Constantinople)", "Particle Man", "Birdhouse in Your Soul", among many others.
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| Thursday, October 15 |
| 8:00 - 9:00am |
Breakfast - Expo Hall |
| 9:00 - 10:00am |
Extreme Makeover: The Email Design Competition
Three design teams compete. Only one can win! Over the past two months, design teams from ExactTarget, Mighty Interactive, and Smith-Harmon have redesigned and deployed their take on emails for three different ExactTarget clients. Join MarketingExperiments as they share the results of each battle as measured by clicks and conversions.
Design Teams: Justine Jordan, ExactTarget, Mike Corak, Mighty Interactive, Lisa Harmon, Smith-Harmon
CLIENTS: Hunter Boyle, MarketingExperiments, Trisha Jackson, AAA, Jeff Haddox, Pier 1
HOSTS: Jeffrey K. Rohrs, ExactTarget, Stephanie Zircher, ExactTarget |
| 10:00 - 11:00am |
Authors Roundtable - The Future of One-to-One Marketing
Join us for a lively and interactive discussion with some of today's leading one-to-one authors as we discuss the future of email, mobile, social media, and more. Come armed with questions as we gaze into our crystal ball to see the future of one-to-one marketing.
PARTICIPANTS: Chris Baggott, Compendium Blogware | Rex Briggs, Marketing Evolution | David Daniels, Forrester | Simms Jenkins, Brightwave Marketing & EmailStatCenter.com | Morgan Stewart, ExactTarget
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| 11:00 - 11:30am |
Break |
| 11:30 - 12:30pm |
Keynote: Marlee Matlin - I'll Scream Later: Lessons Learned on the Road to Success
Marlee Matlin struggled all her life to connect with people, often fighting against anyone who tried to hold her back. The Academy Award and Golden Globe winning actress shares the illuminating, moving, and often surprising story of how she defied all expectations to become one of the most prolific, beloved, and respected actresses of our time. Her story will amaze and inspire you. |
| 12:30 - 1:00pm |
Closing Remarks - Scott Dorsey, CEO, ExactTarget |
| 1:00 - 2:30pm |
Lunch - Expo Hall / Autographs with Keynote Speakers |